Return policy

Cancellation

We accept order cancellation before the product is shipped. If the order is cancelled before shipping, you will get full refund. We cannot cancel the order if the product is already shipped out.

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after receiving the order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please contact with us ASAP if you need to return. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Please contact our Customer service at [email protected] to get the return address.